The Website Owner, Tech Support Live ("we" or "us" or "our") provides the
information contained on the website or any of the pages comprising the website
("techsupportlive") to visitors ("visitors") (cumulatively referred to as
"you" or "your" hereinafter) subject to the terms and conditions set out in
these website terms and conditions, the privacy policy and any other relevant
terms and conditions, policies and notices which may be applicable to a specific
section or module of the website.
1. Terms of Use
Welcome to our website. If you continue to browse and use this website you
are agreeing to comply with and be bound by the following terms and conditions
of use, which together with our privacy policy govern techsupportlive.weebly.com's
relationship with you in relation to this website. The term
'[techsupportlive.weebly.com]' or 'us' or 'we' refers to the owner of the website
Tech Suppot Live, whose registered office is in Dallas, Texas. The term 'you' refers
to the user or viewer of our website.
The use of this website is subject to the following Terms of Use:
• 1.1 The content of the pages of this website is for your general information and use only. It is subject to
change without notice.
• 1.2 Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website
for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• 1.3 Your use of any information or materials on this website is entirely at your own
risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• 1.4 This website contains material which is owned by or licensed to us. This material includes, but is not limited
to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• 1.5 All trade marks reproduced in this website which are not the property of, or licensed to, the operator are
acknowledged on the website.
• 1.6 Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• 1.7 From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• 1.8 You may not create a link to this website from another website or document without Tech Support Live's prior written consent.
• 1.9 Your use of this website and any dispute arising out of such use of the website is subject to the laws or other regulatory authority. By signing this document or agreeing before making online payment at techsupportlive.weebly.com, a service provided by Tech Support Live, you are agreeing to be bound by the following terms and conditions ("Terms of Service"). reserves the right to update and change the Terms of
Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. Violation of any of the terms below will result in the termination of your Account.
2. Terms of Service
• 2.1 You must be 18 years or older to use this Service.
• 2.2 You must be a human.
• 2.3 Your account may be used only by one person, a single account is limited for use by only the
defined number of PCs in the agreement. You will have to purchase support for additional PCs if so required.
• 2.4 techsupportlive.weebly.com would provide services for only the issues and software that has been explicitly mentioned on our website. For all other software and issues we would not be liable to provide services.
• 2.5 Our services are available through on call, chat and e-mail only. Onsite service is not included as a mode of providing service.
• 2.6 By agreeing to these terms and services you agree that techsupportlive.weebly.com is not liable to provide any support for Hardware related issues of your PC, Servers, Printers, Router, Wireless Access Device or any other issues.
• 2.7 We do not provide any replacement or stand by on any computer part that has malfunctioned.
• 2.8 We do not provide any warranty on hardware and software that is covered under the support plan.
• 2.9 You are responsible for maintaining the security of your PC including username and password. techsupportlive.weebly.com cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
• 2.10 You are requested not to share your computer username and password with the support professional at any time, if this is accidentally shared, please change the password immediately.
• 2.11 techsupportlive.weebly.com cannot and will not be liable for any loss or damage from your data theft from your PC in this scenario.
• 2.12 In all remote access sessions you are requested to constantly monitor the session when the person is on phone with you, we would not request any remote session with you without any live person talking to you at the same time. In case you get a remote session without a live person on call you are requested to not accept the
request, at no time techsupportlive.weebly.com would be responsible for any data theft that occurs due to unattended remote session. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the
Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
• 2.13 All your action and interactions with us on computer support issues should comply with the cyber laws of your country of residence.
• 2.14 We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
3. Refund Policy
• 3.1 For subscription based plans, a full refund will be issued if techsupportlive.weebly.com has not been able to resolve even a single issue for you within the first 5 days of the subscription. If there are one or more resolved issues, the fees for the Subscription Service will not be refundable. Notwithstanding this techsupportlive.weebly.com may, at its sole discretion and on a case by case basis, agree to a refund of Subscription fees after deducting charges for ervicing the Customer.
• 3.2 For incident based plans, you will be eligible for refund when any of the following criterions are
met:
• 3.2.1 You have all the prerequisites which were required to resolve the problem and Issue was not resolved till the time account was active.
• 3.2.2 The issue is out of scope for the particular plan
• 3.2.3 5 days have not passed after the issue was last worked upon by an techsupportlive.weebly.com technician
4. Cancellation and Termination
• 4.1 You are solely responsible for properly canceling your account. An email or phone request to cancel your account to your account manager is a must and you must receive a confirmation from your account manager
on the date of cancelation.
• 4.2 All of your data stored with us will immediately be archived from active servers and maybe stored with us for any future use.
• 4.3 If you cancel the Service before the end of your current paid up month / Year, your cancellation will take effect immediately and we will not be charge you again.
• 4.4 techsupportlive.weebly.com, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, for reasons such as unauthorized access of our portal, servers and databases, abusive behavior, data theft, improper utilization of our services, using the service for PC other than
the one which has been registered for use with techsupportlive.weebly.com, among other reasons. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your PC Support Service.
• 4.5 Any use of software which is not legal may result in termination of your services and cancellation of your account by techsupportlive.weebly.com
• 4.6 techsupportlive.weebly.com reserves the right to refuse service to anyone for any reason at any time.
• 4.7 In case of complaints regarding products that come with a warranty from manufacturers,
please refer the issue to them.
5. Modifications to the Service and Prices
• 5.1 techsupportlive.weebly.com reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
• 5.2 Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes on our website techsupportlive.weebly.com or by sending an e-mail to you at our registered account.
6. Payment, Upgrading and Downgrading Terms
• 6.1 If you are buying online a valid credit card is required for paying accounts. We reserve the right to accept or reject the payment made through credit cards.
• 6.2 techsupportlive.weebly.com PC support plan starts from the date on which you signup or sign the agreement copy, and the payment is released.
• 6.3 In case of annual and more than monthly plan the Service is billed in advance on a monthly basis and is non-refundable for that month or Year.
• 6.4 In case you are not satisfied with the service and we have not been able to resolve even 1 issue with your PC in that month / year you are entitled to a full refund no questions asked.
• 6.5 In case we're not able to fix even one of your issue your complete amount would be refunded. In case we're able to fix even one issue you're not entitled for a complete refund. We would deduct a minimum of ($59.99 or 25% of the total charged amount, whichever is higher) x number of cases resolved by us, and refund back the rest amount.
• 6.6 All fees are inclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, if levied in your country.
• 6.7 We don't store credit card information for any customer and we would not do any charging
without your explicit consent.
• 6.8 You can move from a monthly/annual plan to an incident based plan, and we would be able to accommodate your amount for any such move at the terms and conditions suggested to you by your account
manager at that time.
7. Credit Card Billing
• 7.1 You may be asked to provide us with a credit card number from a card issuer that we accept in order to activate your Service. You hereby authorize techsupportlive.weebly.com to charge and/or place a hold on your credit
card with respect to any unpaid charges for Services or any related equipment. You authorize the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts. You authorize techsupportlive.weebly.com and/or any other company who bills products or services, or acts as billing agent for techsupportlive.weebly.com to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your credit card until such amounts are paid in full. You agree to provide techsupportlive.weebly.com with updated credit card information upon techsupportlive.weebly.com request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither techsupportlive.weebly.com nor any techsupportlive.weebly.com affiliated company will have any liability whatsoever for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on, your credit card. If you mistakenly provide a debit card number, instead of a credit card number, you authorize all charges described herein to be applied to such debit card unless and until you provide a credit card number. In the event you are enrolled, or later enroll, in an automatic payment or electronic funds transfer plan, you agree that all sums described herein may be charged, at techsupportlive.weebly.com's option, to the account number provided for such automatic payment or electronic funds transfer plan. When payment is made by credit card or debit card, payment will also be subject to the terms and conditions established by the credit or debit card issuer. If charges cannot be processed through your credit card, or if your bank draft or electronic funds transfer is returned for insufficient funds, we will charge you an additional
$15.00. The techsupportlive.weebly.com Portal, and all content provided on or through the site, are provided on an "as is" and "as available" basis, except where expressly provided otherwise.
8. Copyright and Content Ownership
• 8.1 All content posted by you and transmitted to us should comply with cyber laws and /or the copyright law in your country.
• 8.2 Any data that you share with us would be the intellectual property of your or third-party from which you have sourced the content, techsupportlive.weebly.com would not own any rights to such issues.
• 8.3 Any queries or resolutions that you post on our forums would become our property.
• 8.4 techsupportlive.weebly.com reserves the rights to remove any content posted on our
website it deems inappropriate without assigning any reason.
9. General Conditions
• 9.1 Your use of the Service is at your sole risk. The service
is provided on an "as is" and "as available" basis.
• 9.2 Technical support is only provided to paying account holders and is only available via
email, chat and on call.
• 9.3 Currently the service is available only in English language, all other languages would be entertained on best effort basis. You understand that techsupportlive.weebly.com may uses third party
vendors and hosting partners to provide the necessary hardware, software,
networking, storage, and related technology required to run the
Service.
• 9.4 You must not modify, or resell our services to a
third-party unless explicitly specified by us. Any liability that arises from
this would be solely yours.
• 9.5 We may, remove Content and Accounts
containing Content that we determine in our sole discretion are unlawful,
offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise
objectionable or violates any party's intellectual property or these Terms of
Service.
• 9.6 Verbal, physical, written or other abuse (including
threats of abuse or retribution) of any techsupportlive.weebly.com customer,
employee, member, or officer will result in immediate account
termination.
• 9.7 You understand that the technical processing and
transmission of the Service, including your Content, may be transferred
unencrypted and involve (a) transmissions over various networks; and (b) changes
to conform and adapt to technical requirements of connecting networks or
devices.
• 9.8 You must not upload, post, host, or transmit unsolicited
email, SMSs, or "spam" messages.
• 9.9 You must not transmit any worms or viruses or any code of a destructive nature.
• 9.10 techsupportlive.weebly.com does not warrant that (i) the service will meet your
specific requirements, (ii) the service will be uninterrupted, timely, secure,
or error-free, (iii) the results that may be obtained from the use of the
service will be accurate or reliable, (iv) the quality of any products,
services, information, or other material purchased or obtained by you through
the service will meet your expectations, and (v) any errors in the Service will
be corrected.
• 9.11 You expressly understand and agree that
techsupportlive.com shall not be liable for any direct, indirect, incidental,
special, consequential or exemplary damages, including but not limited to,
damages for loss of profits, goodwill, use, data or other intangible losses
(even if techsupportlive.weebly.com Infotech has been advised of the possibility of
such damages), resulting from: (i) the use or the inability to use the service;
(ii) the cost of procurement of substitute goods and services resulting from any
goods, data, information or services purchased or obtained or messages received
or transactions entered into through or from the service; (iii) unauthorized
access to or alteration of your transmissions or data; (iv) statements or
conduct of any third party on the service; (v) or any other matter relating to
the service. Any liability would be limited to the value of service
contract.
• 9.12 The failure of techsupportlive.weebly.com to exercise or
enforce any right or provision of the Terms of Service shall not constitute a
waiver of such right or provision. The Terms of Service constitutes the entire
agreement between you and techsupportlive.weebly.com and govern your use of the
Service, superceding any prior agreements between you and techsupportlive.weebly.com
(including, but not limited to, any prior versions of the Terms of
Service).
10. User Responsibility
In connection with obtaining Services, you agree that you will:
Cooperate with the techsupportlive.weebly.com Technician: We will use
commercially reasonable efforts to provide the support to you. Our experience
shows that most issues can be corrected as a result of close cooperation between
you and the technician. Please listen carefully to the technician and follow the
technician's instructions. You must confirm that the following conditions are
true:
• 10.1 The situation giving rise to the question is, reproducible on a
single system, i.e., one central processing unit with its workstations and other
peripherals;
• 10.2 You must have knowledge regarding the hardware
system, any software involved, and in the facts and circumstances surrounding
the incident;
• 10.3 The full system, including software and hardware, is
available to you and accessible by you without limit during any telephone
discussions with techsupportlive.weebly.com support personnel.
• 10.4 Software/Data Backup: You understand and agree that techsupportlive.weebly.com shall
under no circumstance be responsible for any lost or corrupted software or data.
techsupportlive.weebly.com strongly recommends that you at all times maintain a
complete data backup and disaster recovery plan.
• 10.5 Account, Password, and Security: For you to submit a Plan Order, you must complete the
Registration Process by providing us with current, complete and accurate
information as prompted by and required under the applicable Registration Form.
You also will choose a password and a user name. You are solely and entirely
responsible for maintaining the confidentiality of your password and account.
Furthermore, you are solely and entirely responsible for any and all activities
that occur under your account. You agree to notify immediately of any
unauthorized use of your account or any other breach of security.
techsupportlive.weebly.com will not be liable for any loss that you may incur as a
result of someone else using your password or account, either with or without
your knowledge. However, you could be held liable for losses incurred by
techsupportlive.weebly.com or another party due to someone else using your account
or password. You may not use anyone else's account at any time, without the
permission of the account holder.
11. Exclusions from "SERVICES"
"Services" shall not include the following:
• 11.1 any item or activity not covered by the terms of a Plan
Order;
• 11.2 service beyond the duration limitations identified in your
Plan Order;
• 11.3 problem diagnosis and support that may not be
completed because of a problem with your computer or other equipment, or their
configuration that is beyond our control;
• 11.4 Software, including the
operating system and software added to the registered hardware products which
are out of scope for the Service Plan;
Problems that may and do result
from:
• 11.5 External causes such as accident, abuse, misuse, or problems
with electrical power;
• 11.6 Usage that is not in accordance with
product instructions provided by manufacture;
• 11.7 Failure to follow
the product instructions provided by manufacture or failure to perform
preventive maintenance; or Problems caused by using accessories, parts, or
components not compatible with the product.
• Non Compliance with the
techsupportlive.weebly.com technician instructions for resolving the query.
12. END USER LICENSE AGREEMENT (EULA)
In connection with our Service, we may provide to you, the use of
certain software which is owned by techsupportlive.weebly.com or its third party
licensors, and suppliers. We as well as the third party licensors reserve the
right to update or change the Software from time to time and you agree to
cooperate in performing such steps as may be necessary to install any updates or
upgrades to the Software. You may use the Software only as part of, or for use
with, the Service in accordance with the Service Plan and for no other
purpose.
The Software may be accompanied by a EULA from techsupportlive.weebly.com or a
third party. Your use of the Software is governed by the terms of that license
agreement and by this Agreement, where applicable. You may not install or use
any Software that is accompanied by or includes a EULA unless you first agree to
the terms and conditions of the EULA.
13. THIRD PARTY PRODUCTS
As part of the Services, techsupportlive.weebly.com may suggest that you
acquire, install and use certain third party software or services ("Third Party
Software"). Third Party Software is licensed to you by the respective owners or
licensees of the Third Party Software. You must agree to the terms and
conditions set forth by such owners or licensees before installing Third Party
Software, whether techsupportlive.weebly.com assists you in the acquisition,
installation, and/or use of Third Party Software. techsupportlive.weebly.com has no
responsibility or rights to the Third Party Software and does not license Third
Party Software to you or make any representation or warranty regarding the Third
Party Software.
14. LIMITATION OF LIABILITY
Notwithstanding anything to the contrary in no event shall
techsupportlive.weebly.com be liable to you in excess of the amounts actually paid
by you to techsupport.live.com under the Plan Order that is the subject of the
dispute.
15. GENERAL LICENSE RESTRICTIONS
Any other use of the techsupportlive.weebly.com Portal, Services,
Materials or Software, other than as explicitly permitted by
advancetechsupport.com is prohibited. Rights to execute, copy, modify, display,
transmit, distribute, manufacture, use, sale are all reserved to
techsupportlive.weebly.com and its suppliers. Reverse engineering and decompilation
of the Software is strictly prohibited.
16. PRIVACY POLICY
Your privacy is important to techsupportlive.weebly.com. This privacy policy
("Policy") applies to the techsupportlive.weebly.com website and applications used
internally to manage your contact information. ("Applications"). This Policy
explains how your personal information is collected, used, and disclosed by
techsupportlive.weebly.com.
16.1 PERSONAL INFORMATION COLLECTED
• 16.1.1 We collect information from you in various ways when you use our
Site and Applications. We may collect personal information you directly provide
on techsupportlive.weebly.com. In addition, we may collect personal information
from you as a user of our Applications. Information we may collect includes name
and email address, demographic information such as gender, education, birth date,
preferences, and interests, and any other information requested from you. We may
supplement this information with information collected from other companies.
• 16.1.2 In addition, when you visit techsupportlive.weebly.com some information
may be automatically collected. For example, it is standard for your Web browser to
automatically send information to every Web site you visit including ours. That
information includes your computer's Internet Protocol (IP) address, access times,
browser type and language, and referring Web site addresses.
We may also collect information about your computer's operating system and information about
your usage and activity on techsupportlive.weebly.com.
16.1.1
Cookies
We may automatically collect certain information through the use
of "cookies." Cookies are small data files that are stored on your hard drive by
a Web site. Among other things, the use of cookies helps us to improve
techsupportlive.weebly.com and your experience. We use cookies to see which areas
and features are most popular, to count the number of computers accessing
techsupportlive.weebly.com, to personalize your experience, and to remember your
preferences. If your browser is set not to accept cookies or if you reject a
cookie, you may not be able to access certain features or services of
techsupportlive.weebly.com.
16.1.2 Call Recording
For our internal monitoring of quality of service your support call maybe recorded. This would be
explicitly told to you and you are at liberty to disconnect the call and request
for a call which may not be recorded.16.2 USE OF PERSONAL INFORMATION WE
COLLECT
• 16.2.1 We use your personal information to provide you with
services, to operate and improve techsupportlive.weebly.com, to send you messages,
and for other purposes described in this Policy or disclosed to you on
techsupportlive.weebly.com or in connection with our services. For example, we may
use the information we collect from you on techsupportlive.weebly.com:
• 16.2.2 to personalize and improve your experience on techsupportlive.com and with
our Applications
• 16.2.3 to respond to comments and questions and
provide customer service
• 16.2.4 to deliver service messages and other
services and content you request and to send information related to accounts and
services, including confirmations, invoices, technical notices, updates,
security alerts, and support and administrative messages
• 16.2.5 to send
you information about new promotions, products, and services offered by
techsupportlive.com and our selected
• 16.2.6 Personal information you
provide may be linked or combined with other personal information we collect or
obtain from third parties. We may match your information, in part, to help
understand your needs and provide you with better service.
• 16.2.7
techsupportlive.weebly.com may store and process personal information.
16.3
SHARING OF PERSONAL INFORMATION• 16.3.1 We do not share your personal
information with third parties other than as described above and as
follows:
• 16.3.2 with your consent, for example, when you agree to our
sharing your information with other third party partners for their own marketing
and other purposes subject to their separate privacy policies
• 16.3.3
with third party vendors, consultants and other service providers ("Service
Providers") who are working on our behalf and need access to your information to
carry out their work for us
• 16.3.4 to (a) comply with laws or respond
to lawful requests and legal process, (b) to protect the rights and property of
techsupportlive.weebly.com, our agents, members, and others including to enforce our
agreements, policies and terms of use, or (c) in the good faith belief that
disclosure is needed to respond to an emergency or protect the personal safety
of any person and
• 16.3.5 in connection with any merger, sale of company
assets, financing, or acquisition of all or a portion of our business to another
company. In any such event, we will provide notice if your data is transferred
and becomes subject to a different privacy policy.
16.4 SECURITY OF YOUR
PERSONAL INFORMATION• 16.4.1 techsupportlive.weebly.com takes reasonable
security measures to protect your personal information to prevent loss, misuse,
unauthorized access, disclosure, alteration, and destruction. Please be aware,
however, that despite our efforts, no security measures are
impenetrable.
• 16.4.2 If you use a password on our Site, you are
responsible for keeping it confidential. Do not share it with any other person.
If you believe your password has been misused, please advise us
immediately.
16.5 CHOICES ABOUT USE OF YOUR INFORMATIONYou may
"opt-out" of receiving promotional emails from techsupportlive.weebly.com by
following the instructions in those emails. You may also send requests relating
to promotional messages and your permission for sharing information with third
parties for their marketing purposes by emailing [email protected].
Opt-out requests will not apply to transactional service messages, including
messages about your current techsupportlive.weebly.com account and
services.
16.6 UPDATING AND ACCESSING YOUR PERSONAL INFORMATION If
your personal information changes, we invite you to correct or update your
information as soon as possible. You can request changes or access to your
information by emailing [email protected].
16.7 CHANGES TO
THIS POLICY techsupportlive.weebly.com may change this Policy from time to time.
If we make any changes to this Policy, we will change the "Last Updated" date
above. If there are material changes to this policy, we will notify you more
directly. We encourage you to review this Policy whenever you visit
techsupportlive.weebly.com or use our Applications to understand how your personal
information is used.
You agree that beyond the Personal Information
identified in the Privacy Policy, any information or data disclosed or sent to
techsupportlive.weebly.com over the telephone, electronically or otherwise, is not
confidential or proprietary to you.
17. DISCLAIMER
techsupportlive.weebly.com is an independent Software Technical support
service Provider. techsupportlive.weebly.com has no affiliation with any of the
third-party companies unless such relationship is expressly specified. For
permitted use and specific warranties associated with the software, hardware,
and peripherals, please contact the relevant third party. advancetechsupport.com
is not responsible for third party Content provided on or through the Site and
you bear all risks associated with the use of such third party Content, products
and services. techsupportlive.weebly.com's support staff are Certified Technicians
but do not necessarily hold any certifications from any third party unless
expressly specified.
The look and feel of the Site (including all page headers, custom
graphics, button icons, and scripts) is the service mark / trademark of Advance
Tech Support and may not be copied, imitated, or used (in whole or in part)
without Tech Support Live's prior written permission. All other trademarks,
registered trademarks, company names, product names and brand names are the
property of their respective owners, and techsupportlive.weebly.com disclaims any
ownership in such third-party marks. The use of any third party trademarks,
logos, or brand names is for informational purposes only, and does not imply an
endorsement by techsupportlive.weebly.com or vice versa or that such trademark owner
has authorized techsupportlive.weebly.com to promote its products or services.
The techsupportlive.com Portal, and all content provided on or through the
site, are provided on an "as is" and "as available" basis, except where
expressly provided otherwise. Any Content accessed, downloaded or otherwise
obtained on or through the use of the site is used at your own discretion.
techsupportlive.weebly.com shall have no responsibility for any damage to your
computer system or loss of data that results from the download or use of
Content.
Your privacy is important to techsupportlive.weebly.com. This privacy
policy ("Policy") applies to the techsupportlive.weebly.com website and applications
used internally to manage your contact information. ("Applications"). This
Policy explains how your personal information is collected, used, and disclosed
by techsupportlive.weebly.com.
information contained on the website or any of the pages comprising the website
("techsupportlive") to visitors ("visitors") (cumulatively referred to as
"you" or "your" hereinafter) subject to the terms and conditions set out in
these website terms and conditions, the privacy policy and any other relevant
terms and conditions, policies and notices which may be applicable to a specific
section or module of the website.
1. Terms of Use
Welcome to our website. If you continue to browse and use this website you
are agreeing to comply with and be bound by the following terms and conditions
of use, which together with our privacy policy govern techsupportlive.weebly.com's
relationship with you in relation to this website. The term
'[techsupportlive.weebly.com]' or 'us' or 'we' refers to the owner of the website
Tech Suppot Live, whose registered office is in Dallas, Texas. The term 'you' refers
to the user or viewer of our website.
The use of this website is subject to the following Terms of Use:
• 1.1 The content of the pages of this website is for your general information and use only. It is subject to
change without notice.
• 1.2 Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website
for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• 1.3 Your use of any information or materials on this website is entirely at your own
risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• 1.4 This website contains material which is owned by or licensed to us. This material includes, but is not limited
to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• 1.5 All trade marks reproduced in this website which are not the property of, or licensed to, the operator are
acknowledged on the website.
• 1.6 Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• 1.7 From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• 1.8 You may not create a link to this website from another website or document without Tech Support Live's prior written consent.
• 1.9 Your use of this website and any dispute arising out of such use of the website is subject to the laws or other regulatory authority. By signing this document or agreeing before making online payment at techsupportlive.weebly.com, a service provided by Tech Support Live, you are agreeing to be bound by the following terms and conditions ("Terms of Service"). reserves the right to update and change the Terms of
Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. Violation of any of the terms below will result in the termination of your Account.
2. Terms of Service
• 2.1 You must be 18 years or older to use this Service.
• 2.2 You must be a human.
• 2.3 Your account may be used only by one person, a single account is limited for use by only the
defined number of PCs in the agreement. You will have to purchase support for additional PCs if so required.
• 2.4 techsupportlive.weebly.com would provide services for only the issues and software that has been explicitly mentioned on our website. For all other software and issues we would not be liable to provide services.
• 2.5 Our services are available through on call, chat and e-mail only. Onsite service is not included as a mode of providing service.
• 2.6 By agreeing to these terms and services you agree that techsupportlive.weebly.com is not liable to provide any support for Hardware related issues of your PC, Servers, Printers, Router, Wireless Access Device or any other issues.
• 2.7 We do not provide any replacement or stand by on any computer part that has malfunctioned.
• 2.8 We do not provide any warranty on hardware and software that is covered under the support plan.
• 2.9 You are responsible for maintaining the security of your PC including username and password. techsupportlive.weebly.com cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
• 2.10 You are requested not to share your computer username and password with the support professional at any time, if this is accidentally shared, please change the password immediately.
• 2.11 techsupportlive.weebly.com cannot and will not be liable for any loss or damage from your data theft from your PC in this scenario.
• 2.12 In all remote access sessions you are requested to constantly monitor the session when the person is on phone with you, we would not request any remote session with you without any live person talking to you at the same time. In case you get a remote session without a live person on call you are requested to not accept the
request, at no time techsupportlive.weebly.com would be responsible for any data theft that occurs due to unattended remote session. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the
Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
• 2.13 All your action and interactions with us on computer support issues should comply with the cyber laws of your country of residence.
• 2.14 We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
3. Refund Policy
• 3.1 For subscription based plans, a full refund will be issued if techsupportlive.weebly.com has not been able to resolve even a single issue for you within the first 5 days of the subscription. If there are one or more resolved issues, the fees for the Subscription Service will not be refundable. Notwithstanding this techsupportlive.weebly.com may, at its sole discretion and on a case by case basis, agree to a refund of Subscription fees after deducting charges for ervicing the Customer.
• 3.2 For incident based plans, you will be eligible for refund when any of the following criterions are
met:
• 3.2.1 You have all the prerequisites which were required to resolve the problem and Issue was not resolved till the time account was active.
• 3.2.2 The issue is out of scope for the particular plan
• 3.2.3 5 days have not passed after the issue was last worked upon by an techsupportlive.weebly.com technician
4. Cancellation and Termination
• 4.1 You are solely responsible for properly canceling your account. An email or phone request to cancel your account to your account manager is a must and you must receive a confirmation from your account manager
on the date of cancelation.
• 4.2 All of your data stored with us will immediately be archived from active servers and maybe stored with us for any future use.
• 4.3 If you cancel the Service before the end of your current paid up month / Year, your cancellation will take effect immediately and we will not be charge you again.
• 4.4 techsupportlive.weebly.com, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, for reasons such as unauthorized access of our portal, servers and databases, abusive behavior, data theft, improper utilization of our services, using the service for PC other than
the one which has been registered for use with techsupportlive.weebly.com, among other reasons. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your PC Support Service.
• 4.5 Any use of software which is not legal may result in termination of your services and cancellation of your account by techsupportlive.weebly.com
• 4.6 techsupportlive.weebly.com reserves the right to refuse service to anyone for any reason at any time.
• 4.7 In case of complaints regarding products that come with a warranty from manufacturers,
please refer the issue to them.
5. Modifications to the Service and Prices
• 5.1 techsupportlive.weebly.com reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
• 5.2 Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes on our website techsupportlive.weebly.com or by sending an e-mail to you at our registered account.
6. Payment, Upgrading and Downgrading Terms
• 6.1 If you are buying online a valid credit card is required for paying accounts. We reserve the right to accept or reject the payment made through credit cards.
• 6.2 techsupportlive.weebly.com PC support plan starts from the date on which you signup or sign the agreement copy, and the payment is released.
• 6.3 In case of annual and more than monthly plan the Service is billed in advance on a monthly basis and is non-refundable for that month or Year.
• 6.4 In case you are not satisfied with the service and we have not been able to resolve even 1 issue with your PC in that month / year you are entitled to a full refund no questions asked.
• 6.5 In case we're not able to fix even one of your issue your complete amount would be refunded. In case we're able to fix even one issue you're not entitled for a complete refund. We would deduct a minimum of ($59.99 or 25% of the total charged amount, whichever is higher) x number of cases resolved by us, and refund back the rest amount.
• 6.6 All fees are inclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, if levied in your country.
• 6.7 We don't store credit card information for any customer and we would not do any charging
without your explicit consent.
• 6.8 You can move from a monthly/annual plan to an incident based plan, and we would be able to accommodate your amount for any such move at the terms and conditions suggested to you by your account
manager at that time.
7. Credit Card Billing
• 7.1 You may be asked to provide us with a credit card number from a card issuer that we accept in order to activate your Service. You hereby authorize techsupportlive.weebly.com to charge and/or place a hold on your credit
card with respect to any unpaid charges for Services or any related equipment. You authorize the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts. You authorize techsupportlive.weebly.com and/or any other company who bills products or services, or acts as billing agent for techsupportlive.weebly.com to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your credit card until such amounts are paid in full. You agree to provide techsupportlive.weebly.com with updated credit card information upon techsupportlive.weebly.com request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither techsupportlive.weebly.com nor any techsupportlive.weebly.com affiliated company will have any liability whatsoever for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on, your credit card. If you mistakenly provide a debit card number, instead of a credit card number, you authorize all charges described herein to be applied to such debit card unless and until you provide a credit card number. In the event you are enrolled, or later enroll, in an automatic payment or electronic funds transfer plan, you agree that all sums described herein may be charged, at techsupportlive.weebly.com's option, to the account number provided for such automatic payment or electronic funds transfer plan. When payment is made by credit card or debit card, payment will also be subject to the terms and conditions established by the credit or debit card issuer. If charges cannot be processed through your credit card, or if your bank draft or electronic funds transfer is returned for insufficient funds, we will charge you an additional
$15.00. The techsupportlive.weebly.com Portal, and all content provided on or through the site, are provided on an "as is" and "as available" basis, except where expressly provided otherwise.
8. Copyright and Content Ownership
• 8.1 All content posted by you and transmitted to us should comply with cyber laws and /or the copyright law in your country.
• 8.2 Any data that you share with us would be the intellectual property of your or third-party from which you have sourced the content, techsupportlive.weebly.com would not own any rights to such issues.
• 8.3 Any queries or resolutions that you post on our forums would become our property.
• 8.4 techsupportlive.weebly.com reserves the rights to remove any content posted on our
website it deems inappropriate without assigning any reason.
9. General Conditions
• 9.1 Your use of the Service is at your sole risk. The service
is provided on an "as is" and "as available" basis.
• 9.2 Technical support is only provided to paying account holders and is only available via
email, chat and on call.
• 9.3 Currently the service is available only in English language, all other languages would be entertained on best effort basis. You understand that techsupportlive.weebly.com may uses third party
vendors and hosting partners to provide the necessary hardware, software,
networking, storage, and related technology required to run the
Service.
• 9.4 You must not modify, or resell our services to a
third-party unless explicitly specified by us. Any liability that arises from
this would be solely yours.
• 9.5 We may, remove Content and Accounts
containing Content that we determine in our sole discretion are unlawful,
offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise
objectionable or violates any party's intellectual property or these Terms of
Service.
• 9.6 Verbal, physical, written or other abuse (including
threats of abuse or retribution) of any techsupportlive.weebly.com customer,
employee, member, or officer will result in immediate account
termination.
• 9.7 You understand that the technical processing and
transmission of the Service, including your Content, may be transferred
unencrypted and involve (a) transmissions over various networks; and (b) changes
to conform and adapt to technical requirements of connecting networks or
devices.
• 9.8 You must not upload, post, host, or transmit unsolicited
email, SMSs, or "spam" messages.
• 9.9 You must not transmit any worms or viruses or any code of a destructive nature.
• 9.10 techsupportlive.weebly.com does not warrant that (i) the service will meet your
specific requirements, (ii) the service will be uninterrupted, timely, secure,
or error-free, (iii) the results that may be obtained from the use of the
service will be accurate or reliable, (iv) the quality of any products,
services, information, or other material purchased or obtained by you through
the service will meet your expectations, and (v) any errors in the Service will
be corrected.
• 9.11 You expressly understand and agree that
techsupportlive.com shall not be liable for any direct, indirect, incidental,
special, consequential or exemplary damages, including but not limited to,
damages for loss of profits, goodwill, use, data or other intangible losses
(even if techsupportlive.weebly.com Infotech has been advised of the possibility of
such damages), resulting from: (i) the use or the inability to use the service;
(ii) the cost of procurement of substitute goods and services resulting from any
goods, data, information or services purchased or obtained or messages received
or transactions entered into through or from the service; (iii) unauthorized
access to or alteration of your transmissions or data; (iv) statements or
conduct of any third party on the service; (v) or any other matter relating to
the service. Any liability would be limited to the value of service
contract.
• 9.12 The failure of techsupportlive.weebly.com to exercise or
enforce any right or provision of the Terms of Service shall not constitute a
waiver of such right or provision. The Terms of Service constitutes the entire
agreement between you and techsupportlive.weebly.com and govern your use of the
Service, superceding any prior agreements between you and techsupportlive.weebly.com
(including, but not limited to, any prior versions of the Terms of
Service).
10. User Responsibility
In connection with obtaining Services, you agree that you will:
Cooperate with the techsupportlive.weebly.com Technician: We will use
commercially reasonable efforts to provide the support to you. Our experience
shows that most issues can be corrected as a result of close cooperation between
you and the technician. Please listen carefully to the technician and follow the
technician's instructions. You must confirm that the following conditions are
true:
• 10.1 The situation giving rise to the question is, reproducible on a
single system, i.e., one central processing unit with its workstations and other
peripherals;
• 10.2 You must have knowledge regarding the hardware
system, any software involved, and in the facts and circumstances surrounding
the incident;
• 10.3 The full system, including software and hardware, is
available to you and accessible by you without limit during any telephone
discussions with techsupportlive.weebly.com support personnel.
• 10.4 Software/Data Backup: You understand and agree that techsupportlive.weebly.com shall
under no circumstance be responsible for any lost or corrupted software or data.
techsupportlive.weebly.com strongly recommends that you at all times maintain a
complete data backup and disaster recovery plan.
• 10.5 Account, Password, and Security: For you to submit a Plan Order, you must complete the
Registration Process by providing us with current, complete and accurate
information as prompted by and required under the applicable Registration Form.
You also will choose a password and a user name. You are solely and entirely
responsible for maintaining the confidentiality of your password and account.
Furthermore, you are solely and entirely responsible for any and all activities
that occur under your account. You agree to notify immediately of any
unauthorized use of your account or any other breach of security.
techsupportlive.weebly.com will not be liable for any loss that you may incur as a
result of someone else using your password or account, either with or without
your knowledge. However, you could be held liable for losses incurred by
techsupportlive.weebly.com or another party due to someone else using your account
or password. You may not use anyone else's account at any time, without the
permission of the account holder.
11. Exclusions from "SERVICES"
"Services" shall not include the following:
• 11.1 any item or activity not covered by the terms of a Plan
Order;
• 11.2 service beyond the duration limitations identified in your
Plan Order;
• 11.3 problem diagnosis and support that may not be
completed because of a problem with your computer or other equipment, or their
configuration that is beyond our control;
• 11.4 Software, including the
operating system and software added to the registered hardware products which
are out of scope for the Service Plan;
Problems that may and do result
from:
• 11.5 External causes such as accident, abuse, misuse, or problems
with electrical power;
• 11.6 Usage that is not in accordance with
product instructions provided by manufacture;
• 11.7 Failure to follow
the product instructions provided by manufacture or failure to perform
preventive maintenance; or Problems caused by using accessories, parts, or
components not compatible with the product.
• Non Compliance with the
techsupportlive.weebly.com technician instructions for resolving the query.
12. END USER LICENSE AGREEMENT (EULA)
In connection with our Service, we may provide to you, the use of
certain software which is owned by techsupportlive.weebly.com or its third party
licensors, and suppliers. We as well as the third party licensors reserve the
right to update or change the Software from time to time and you agree to
cooperate in performing such steps as may be necessary to install any updates or
upgrades to the Software. You may use the Software only as part of, or for use
with, the Service in accordance with the Service Plan and for no other
purpose.
The Software may be accompanied by a EULA from techsupportlive.weebly.com or a
third party. Your use of the Software is governed by the terms of that license
agreement and by this Agreement, where applicable. You may not install or use
any Software that is accompanied by or includes a EULA unless you first agree to
the terms and conditions of the EULA.
13. THIRD PARTY PRODUCTS
As part of the Services, techsupportlive.weebly.com may suggest that you
acquire, install and use certain third party software or services ("Third Party
Software"). Third Party Software is licensed to you by the respective owners or
licensees of the Third Party Software. You must agree to the terms and
conditions set forth by such owners or licensees before installing Third Party
Software, whether techsupportlive.weebly.com assists you in the acquisition,
installation, and/or use of Third Party Software. techsupportlive.weebly.com has no
responsibility or rights to the Third Party Software and does not license Third
Party Software to you or make any representation or warranty regarding the Third
Party Software.
14. LIMITATION OF LIABILITY
Notwithstanding anything to the contrary in no event shall
techsupportlive.weebly.com be liable to you in excess of the amounts actually paid
by you to techsupport.live.com under the Plan Order that is the subject of the
dispute.
15. GENERAL LICENSE RESTRICTIONS
Any other use of the techsupportlive.weebly.com Portal, Services,
Materials or Software, other than as explicitly permitted by
advancetechsupport.com is prohibited. Rights to execute, copy, modify, display,
transmit, distribute, manufacture, use, sale are all reserved to
techsupportlive.weebly.com and its suppliers. Reverse engineering and decompilation
of the Software is strictly prohibited.
16. PRIVACY POLICY
Your privacy is important to techsupportlive.weebly.com. This privacy policy
("Policy") applies to the techsupportlive.weebly.com website and applications used
internally to manage your contact information. ("Applications"). This Policy
explains how your personal information is collected, used, and disclosed by
techsupportlive.weebly.com.
16.1 PERSONAL INFORMATION COLLECTED
• 16.1.1 We collect information from you in various ways when you use our
Site and Applications. We may collect personal information you directly provide
on techsupportlive.weebly.com. In addition, we may collect personal information
from you as a user of our Applications. Information we may collect includes name
and email address, demographic information such as gender, education, birth date,
preferences, and interests, and any other information requested from you. We may
supplement this information with information collected from other companies.
• 16.1.2 In addition, when you visit techsupportlive.weebly.com some information
may be automatically collected. For example, it is standard for your Web browser to
automatically send information to every Web site you visit including ours. That
information includes your computer's Internet Protocol (IP) address, access times,
browser type and language, and referring Web site addresses.
We may also collect information about your computer's operating system and information about
your usage and activity on techsupportlive.weebly.com.
16.1.1
Cookies
We may automatically collect certain information through the use
of "cookies." Cookies are small data files that are stored on your hard drive by
a Web site. Among other things, the use of cookies helps us to improve
techsupportlive.weebly.com and your experience. We use cookies to see which areas
and features are most popular, to count the number of computers accessing
techsupportlive.weebly.com, to personalize your experience, and to remember your
preferences. If your browser is set not to accept cookies or if you reject a
cookie, you may not be able to access certain features or services of
techsupportlive.weebly.com.
16.1.2 Call Recording
For our internal monitoring of quality of service your support call maybe recorded. This would be
explicitly told to you and you are at liberty to disconnect the call and request
for a call which may not be recorded.16.2 USE OF PERSONAL INFORMATION WE
COLLECT
• 16.2.1 We use your personal information to provide you with
services, to operate and improve techsupportlive.weebly.com, to send you messages,
and for other purposes described in this Policy or disclosed to you on
techsupportlive.weebly.com or in connection with our services. For example, we may
use the information we collect from you on techsupportlive.weebly.com:
• 16.2.2 to personalize and improve your experience on techsupportlive.com and with
our Applications
• 16.2.3 to respond to comments and questions and
provide customer service
• 16.2.4 to deliver service messages and other
services and content you request and to send information related to accounts and
services, including confirmations, invoices, technical notices, updates,
security alerts, and support and administrative messages
• 16.2.5 to send
you information about new promotions, products, and services offered by
techsupportlive.com and our selected
• 16.2.6 Personal information you
provide may be linked or combined with other personal information we collect or
obtain from third parties. We may match your information, in part, to help
understand your needs and provide you with better service.
• 16.2.7
techsupportlive.weebly.com may store and process personal information.
16.3
SHARING OF PERSONAL INFORMATION• 16.3.1 We do not share your personal
information with third parties other than as described above and as
follows:
• 16.3.2 with your consent, for example, when you agree to our
sharing your information with other third party partners for their own marketing
and other purposes subject to their separate privacy policies
• 16.3.3
with third party vendors, consultants and other service providers ("Service
Providers") who are working on our behalf and need access to your information to
carry out their work for us
• 16.3.4 to (a) comply with laws or respond
to lawful requests and legal process, (b) to protect the rights and property of
techsupportlive.weebly.com, our agents, members, and others including to enforce our
agreements, policies and terms of use, or (c) in the good faith belief that
disclosure is needed to respond to an emergency or protect the personal safety
of any person and
• 16.3.5 in connection with any merger, sale of company
assets, financing, or acquisition of all or a portion of our business to another
company. In any such event, we will provide notice if your data is transferred
and becomes subject to a different privacy policy.
16.4 SECURITY OF YOUR
PERSONAL INFORMATION• 16.4.1 techsupportlive.weebly.com takes reasonable
security measures to protect your personal information to prevent loss, misuse,
unauthorized access, disclosure, alteration, and destruction. Please be aware,
however, that despite our efforts, no security measures are
impenetrable.
• 16.4.2 If you use a password on our Site, you are
responsible for keeping it confidential. Do not share it with any other person.
If you believe your password has been misused, please advise us
immediately.
16.5 CHOICES ABOUT USE OF YOUR INFORMATIONYou may
"opt-out" of receiving promotional emails from techsupportlive.weebly.com by
following the instructions in those emails. You may also send requests relating
to promotional messages and your permission for sharing information with third
parties for their marketing purposes by emailing [email protected].
Opt-out requests will not apply to transactional service messages, including
messages about your current techsupportlive.weebly.com account and
services.
16.6 UPDATING AND ACCESSING YOUR PERSONAL INFORMATION If
your personal information changes, we invite you to correct or update your
information as soon as possible. You can request changes or access to your
information by emailing [email protected].
16.7 CHANGES TO
THIS POLICY techsupportlive.weebly.com may change this Policy from time to time.
If we make any changes to this Policy, we will change the "Last Updated" date
above. If there are material changes to this policy, we will notify you more
directly. We encourage you to review this Policy whenever you visit
techsupportlive.weebly.com or use our Applications to understand how your personal
information is used.
You agree that beyond the Personal Information
identified in the Privacy Policy, any information or data disclosed or sent to
techsupportlive.weebly.com over the telephone, electronically or otherwise, is not
confidential or proprietary to you.
17. DISCLAIMER
techsupportlive.weebly.com is an independent Software Technical support
service Provider. techsupportlive.weebly.com has no affiliation with any of the
third-party companies unless such relationship is expressly specified. For
permitted use and specific warranties associated with the software, hardware,
and peripherals, please contact the relevant third party. advancetechsupport.com
is not responsible for third party Content provided on or through the Site and
you bear all risks associated with the use of such third party Content, products
and services. techsupportlive.weebly.com's support staff are Certified Technicians
but do not necessarily hold any certifications from any third party unless
expressly specified.
The look and feel of the Site (including all page headers, custom
graphics, button icons, and scripts) is the service mark / trademark of Advance
Tech Support and may not be copied, imitated, or used (in whole or in part)
without Tech Support Live's prior written permission. All other trademarks,
registered trademarks, company names, product names and brand names are the
property of their respective owners, and techsupportlive.weebly.com disclaims any
ownership in such third-party marks. The use of any third party trademarks,
logos, or brand names is for informational purposes only, and does not imply an
endorsement by techsupportlive.weebly.com or vice versa or that such trademark owner
has authorized techsupportlive.weebly.com to promote its products or services.
The techsupportlive.com Portal, and all content provided on or through the
site, are provided on an "as is" and "as available" basis, except where
expressly provided otherwise. Any Content accessed, downloaded or otherwise
obtained on or through the use of the site is used at your own discretion.
techsupportlive.weebly.com shall have no responsibility for any damage to your
computer system or loss of data that results from the download or use of
Content.
Your privacy is important to techsupportlive.weebly.com. This privacy
policy ("Policy") applies to the techsupportlive.weebly.com website and applications
used internally to manage your contact information. ("Applications"). This
Policy explains how your personal information is collected, used, and disclosed
by techsupportlive.weebly.com.